I’m so excited that you decided to join my family of clients! I put together a little welcome kit outlining the next steps for you to take so we can get started + what you can expect from working with me.
YOUR ACTION ITEMS
☑️ Sign your contract (sent to you via HelloSign)
☑️ Pay your first invoice (sent to you via Wave)
☑️ Share your Pinterest and Tailwind usernames and passwords with me via LastPass. LastPass is a tool that allows you to share passwords securely. (Click here for instructions on how to share passwords using LastPass). Please note that my LastPass email address is email@example.com (my personal email address). If you don’t want to use LastPass, please send them to me in a GoogleDoc instead.
☑️ Share your branding board, or brand colors and fonts (for clients requiring pin design work only).
☑️ Answer the Client Questionnaire so we can plan a Pinterest strategy aligned with your business goals. Click here for the questionnaire. (You can skip some of the questions if they have been answered during our initial call).
HOW I WORK
My office hours are Monday through Friday from 9am to 5pm Singapore Time (GMT+8). This translates to the following times depending on where you are.
8pm to 5am PT
7pm to 3am MT
8pm to 4am CT
9pm to 5am ET
2am to 10am WET
3am to 11am CET
3am to 12pm EET
My time zone is the same as AWST.
During this time, messages from clients will get responded to within a few hours. If a message is received outside of normal office hours, you can expect a reply within 24 hours.
The best way to keep in touch with me is via email (firstname.lastname@example.org). I am also available for monthly or ad-hoc meetings via Zoom. You can schedule a call via this link: https://www.untangledbiz.com/schedule-a-call (Select “Client Meeting”).
Know someone who might benefit from my services? Any time that you make a referral, please let me know. If the client does follow through and book with me, I will give you 10% off of your next 3 invoices (as long as they continue to work with me during those 3 months) as a ‘thank you‘.
I adhere to a strict confidentiality code. Your information and is safe and I will not use any of the confidential information other than for the purposes of business. Please refer to the “Confidentiality” section of the Service Agreement.
For compatibility purposes, here is a list of common programs and software I use:
Pinterest Scheduling Tool
Tailwind for Pinterest (Using client’s Tailwind account)
Wave (Payment accepted via PayPal)